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STORE POLICY

Customer Care

We love our customers and we want you to love us too. So if you have any problems with your coffee shipment, taste, packaging etc. let us know. We want to keep you as a customer, so let's fix any problems with our product.

Just email us at  ........ or chat with us down below  

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If you do love us, then please leave us a review on Facebook and share the love.

Privacy & Safety

We may receive, collect and store any information you enter on our website or provide us in any other way. When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only. This is information that will be used for placing orders and reviewing order history.

 

We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page in order to make sure that our website is fully optimized for the customer.

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We may also collect personally identifiable information (including  your login details such as name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.  Why?

  1. To provide and operate the services of Greybeard' s Coffee;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

 

This is all securely secured and our site has been SSL enabled. Client information is never sold to third parties.

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Our website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company, adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Wholesale Inquiries

If you are a coffee store or coffee cart for that matter, looking for some great coffee to sell, then let's talk

Payment Methods

- Credit / Debit Cards
- PAYPAL

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